"Selling our home after living in it for forty-two years was a very emotional experience. Jen was the perfect agent to guide us through the entire process. She knew the market and suggested a selling price that generated a lot of interest. The photographs she and Tommy took highlighted the best features of our house, which is important when buyers search the web first before touring a house. In fact, our house sold in only two weeks with multiple offers for more than our asking price. Jen always had our best interests in mind, responded in a timely manner to all of our questions, was calm and professional. Jen is aggressive and works hard to satisfy her clients. We were very pleased."
"PK Team sold my home in North Royalton, got asking price and was very professional. I would highly recommend the PK Team to anyone looking to buy or sell their home. I have never seen any team work so hard and is truly committed to helping you in the biggest financial sale or purchase of your life. Don't let just anyone navigate this life-changing decision, make sure it's the PK Team because they truly care about you and your needs!"
"Jen and Tom were always easy to ask questions to, they always got back to me in a timely manner, and very knowledgeable on many different aspects of selling a home. The buyers of my home had wished that they had worked with Tom as well."
"If you want results look no further than Jenifer. She will tell you what you need to know and what you need to do to sell your home. Trust her instincts she knows what she is doing. Marketing is one of her stronger attributes along with factual information. You can't go wrong with these guys. They sold my home in a month!!! She is results orientated, which is what you want in this market."
"Jen handled the sale of my Mother's home when the first agent did nothing. She is aggressive and professional. She held open houses and made sure the home was marketed correctly. She is currently handling another sale for me. Jen is always responsive to any calls, emails, questions and concerns."
"Jenifer is an outstanding agent. There are far too many real estate agents who are all talk and when it comes down to actual work, they are nowhere to be found. Jenifer is a true professional. She was always prompt with responses and didn't leave any details hanging. She sold my property for 15K above list price in less than 48 hours!"
"Tom Partin was very patient with us and we greatly appreciated this since it was our first home. He was awesome!"
"Being a business owner in a customer service industry I have very high expectations of customer service from those I deal with. I was immediately impressed with Jen's organizational skills and her ability to maintain a clear focus. Jen was completely tireless in her desire to ensure we found exactly the right home. She was honest and frank when she felt we might be overlooking challenges with possible homes and/or sellers. We were quite 'unusual' in what we were seeking and why and Jen took it all in stride. Throughout the process I felt Jen was completely on our side and I truly appreciated her constant professionalism. On a lighter side, Jen's excellent sense of humour allowed us all to enjoy ourselves so much more than expected! We've been in our home for two years now and continue to be thankful for her assistance."
"Jen Kostos is one outstanding, young lady. She knows what she is doing; very professional, very nice to be with. Great smile!! We mentioned Jen Kostos’ name everywhere we went to work on our purchase and sale – and everyone said Jen is a very, very fine Realtor!"
"Very happy with Jen's work. She is a true professional. Very honest in her appraisal of the situation, very accessible, and she and her son worked very hard to represent her clients. We used her before and will use Jen again."
"When deciding to sell our Strongsville home, we interviewed 4 listing agents from different agencies and Jen was the person we chose based on her professionalism, candor, and personalized service. We simply had a really good feeling about her and Tommy right from the start. Being experienced home buyer/sellers, we knew what needed to be done to get our home sold in a timely manner. Things started out great with our home selling within 7 days of listing (during the early summer market time), so Jen helped us to quickly find a new home and negotiate a reasonable price. But when the sale of our old house shockingly fell though on the date of closing, Jen really stepped up to the plate. We had just moved into our new home and were overwhelmed by the thought of having to vacate and move back. Jen was very calm during such an emotionally-charged situation, and was extremely proactive in helping us figure out the best course of action. She, our title company and our mortgage lender all worked together efficiently to follow through with the purchase of our new home and getting our old home back on the market. Unfortunately, our old home was relisted in the fall (just missing the summer market) and we ended up with a constant stream of low-ball offers. Because our home had sold so quickly when it was first listed, we knew that our listing price was spot-on, and Jen was patient and honest in helping us negotiate with these potential buyers and their realtors. I cannot say the same for many of the potential buyers' realtors, as most of them were unresponsive, unprofessional, unethical or just downright unreasonable. We felt so lucky during this time to have Jen as our realtor, and were sad for those buyers who were stuck with such terrible representation. It took a while, but ultimately we did sell our home for the full listing price. Jen and Tommy are kind, hard-working, ethical professionals and we were truly thankful to have them by our side. I would absolutely recommend them to anyone buying or listing a home."
"Impeccable customer service, marketing, follow-up, negotiation. Jen and Tom are true assets to Russell Realty."
"Kind, friendly, informative, helpful... They were there when we needed them!"